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Attendee Contact & FAQ

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2017 Contact – Attendee 2017-12-01T16:58:47+00:00

General Attendee/VIP Badge Pickup (Canary 3-4):

  • Thursday: 6-9pm
  • Friday: 10am-7pm
  • Saturday: 11am-7pm
  • Sunday: 11am-4pm

At-The-door Purchasing (Canary 3-4):

  • Friday: 10am-7pm
  • Saturday: 11am-7pm
  • Sunday: 11am-4pm

After Hours Pickup (in front of Canary 1):

Please note: Only pre-reg badges can be picked up for After Hours Pickup.

  • Friday: 7pm-Midnight
  • Saturday: 7pm-Midnight

Ticket prices can be found on our Registration page.

We sell at-the-door passes. Find them at our Registration Page.

No. Benefit Ball, Cafe Peko Peko, Bro Cafe, and all other separately ticketed events and require separate purchases.
VIP Tickets do have special benefits at each of these events. See individual event pages for VIP information.

No. There is no wifi on the event floor. There is free wifi in the main lobby of the hotel, though sign-ups for Marriott Rewards may be a requirement.

VIPs get the following benefits:

  • One hour early access to the Vendor Room
  • Priority access to Events, including Main Events, Special Events and Panels (No lines!)
  • Front row seats to Main and Special Events (while supplies last)
  • Free HM2017 T-Shirt in your size
  • Free HM2017 Pin

This year, you will get a VIP Badge with all the swag. In every following year that Holiday Matsuri is running, you will get a free VIP Badge, no payment necessary!

We accept Cash (US Dollars), and Major Credit Cards (VISA, Mastercard, American Express, Discover). ATMs are available in the Convention Center Lobby if we can’t accept your payment.

Please contact us!