Privacy Policy

Effective Date: January 1, 2023

Last Updated: January 1, 2025

By using the Holiday Matsuri website or interacting with our event-related services, you agree to the terms of this Privacy Policy.

 

Introduction

HMConventions, LLC (“we,” “us,” or “our”) operates the Holiday Matsuri website and produces Holiday Matsuri and related events. We respect your privacy and are committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how information is collected, used, and safeguarded when you visit our website or interact with our event-related services.

 

Information We Collect

Information You Voluntarily Provide

We collect information only when you choose to provide it to us, including but not limited to:

  • Contact information submitted through website forms

  • Information provided through applications (such as vendors, artists, guests, panelists, or staff)

  • Survey responses, feedback, or inquiries

  • Ticket-related information submitted through third-party ticketing platforms

Automatically Collected Information

When you visit our website, limited non-identifying information may be collected automatically, such as:

  • Browser and device type

  • Pages viewed and time spent on the site

  • Referring URLs

  • Basic analytics and performance data

This information is used to understand website usage and improve functionality.

 

How We Use Information

Information collected may be used to:

  • Operate and manage Holiday Matsuri events

  • Process applications, registrations, and submissions

  • Communicate important event-related updates

  • Respond to inquiries or requests

  • Improve website functionality and attendee experience

Information may also be used to send administrative or event-related communications. You may opt out of non-essential communications at any time; however, certain operational or transactional messages may still be sent as necessary for Event participation.

We do not sell or rent personal information.

 

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enable core website functionality

  • Analyze traffic and website performance

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

 

Third-Party Services & External Links

We use third-party service providers to support event operations, including but not limited to:

  • Ticketing platforms

  • Payment processors

  • Form and application services

  • Analytics providers

These third parties process information according to their own privacy policies. HMConventions, LLC is not responsible for the privacy practices of third-party services, and we encourage you to review their policies directly.

Our website may also contain links to external websites not operated by HMConventions, LLC. We are not responsible for the content or privacy practices of such third-party sites.

 

Sharing of Information

We do not share personal information except:

  • When required by law or legal process

  • With trusted service providers acting on our behalf and under confidentiality obligations

  • With your consent

 

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

 

Data Retention

Personal information is retained only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

California & International Privacy Rights

Depending on your location, you may have certain rights regarding personal information you have voluntarily provided, including the right to request access to or deletion of such information.

HMConventions, LLC does not sell or share personal information as defined under California law.

Requests may be submitted by contacting info@holidaymatsuri.com, and we will respond within a reasonable timeframe in accordance with applicable laws.

 

Children’s Privacy

This website and our event services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

HMConventions, LLC
Email: info@holidaymatsuri.com